Privacy Policy

Privacy Policy – JOSH Apartments Protecting your personal data is important to us. This Privacy Policy explains how personal data is processed when you contact us, make a booking or use our accommodation services. 1. Data Controller The data controller responsible for processing your personal data is: [Full company name] [Street and house number] [Postcode, City] Germany Phone: [Phone number] Email: [Email address] 2. Personal Data We Process Depending on the nature of your booking or enquiry, we may process the following information: First and last name Address Email address Telephone number Booking and stay information Number of guests Payment and billing information Information voluntarily provided by you during communication with us 3. Purpose of Processing We process personal data primarily for the following purposes: Processing and managing bookings Performing the rental agreement Communicating with guests Organising check-in and check-out Processing payments Responding to enquiries Fulfilling legal obligations Establishing, exercising or defending legal claims 4. Legal Basis Personal data is processed in accordance with applicable data protection laws. Depending on the circumstances, processing may be based on the necessity to perform a contract, to take steps prior to entering into a contract, to comply with legal obligations or to protect legitimate interests. 5. Sharing of Personal Data Personal data will only be shared where this is necessary for the processing of your booking, the provision of our services, compliance with legal obligations or the protection of legitimate interests and where permitted by applicable law. Depending on the circumstances, this may include booking platforms, payment providers, technical service providers or authorities that are legally entitled to receive such information. 6. Data Retention Personal data is stored only for as long as necessary for the relevant purpose or as required by applicable statutory retention periods. Once the applicable retention period has expired, personal data will be deleted unless there is another legal basis or legitimate reason for continued storage. 7. Your Rights Subject to applicable law, you have the right to: Request access to your personal data Request correction of inaccurate data Request deletion of your personal data Request restriction of processing Object to certain types of processing Request data portability where legally applicable You also have the right to lodge a complaint with a competent data protection supervisory authority. 8. Contact If you have any questions regarding the processing of your personal data or this Privacy Policy, please contact us: JOSH Apartments Email: [Email address] Phone: [Phone number] 9. Changes to This Privacy Policy We reserve the right to update this Privacy Policy where necessary due to changes in legislation, our services, technical developments or other relevant circumstances. The current version will be made available through the appropriate channels. Last updated: [DATE]